Privacy Policy

Information We Collect

• Contact information you submit (name, email, phone number)
• Communication preferences and consent records with timestamps
• Message delivery metadata (timestamps, carrier delivery information, read receipts)
• Website analytics and form submission data
• Account activity and authentication logs

How We Use Information

• To provide communications services and respond to inquiries
• To send SMS messages per your explicit consent for appointment reminders, service updates, and billing confirmations
• To maintain opt-in/opt-out records and ensure TCPA compliance
• To ensure reliable delivery, troubleshoot issues, and prevent abuse
• To improve our matching algorithms and service quality
• To maintain security and prevent unauthorized access

SMS Communications

We use SMS communications to deliver transactional messages including appointment reminders, service status updates, and billing confirmations. Key details:

• Consent: We obtain explicit written consent before sending any SMS messages
• Message Types: Transactional service notifications only (non-promotional)
• Frequency: Message frequency varies based on service activity
• Opt-Out: Reply STOP to any message to immediately unsubscribe
• Help: Reply HELP for assistance or contact hello@cherrygrowth.com
• Records: We store opt-in timestamps, consent records, and complete audit trails

Data Sharing

We share necessary data with trusted service providers (e.g., SMS platforms, wireless carriers, and cloud infrastructure) solely to deliver messages and operate our services. We do not sell personal data to third parties.

Data Retention

We retain information for as long as needed to provide services and as required by law. Message logs, consent records, and audit trails are retained for compliance purposes. You may request deletion of your data by contacting us at hello@cherrygrowth.com.

Your Rights and Choices

• Opt-Out: Reply STOP to any SMS message or contact us to opt out
• Access: Request access to your personal data through our support team
• Correction: Update your information by contacting support
• Deletion: Request deletion of your data (subject to legal retention requirements)

Security

We use enterprise-grade security measures including encryption, access control, and secure data transmission. All data is stored on secure infrastructure.

Children's Privacy

Our services are intended for individuals 18 years and older. We do not knowingly collect information from children under 18.

International Users

We operate in the United States. If you access our services from other regions, your data may be transferred to and processed in the U.S.

Changes to This Policy

We may update this policy from time to time. Material changes will be reflected here with an updated date. Continued use of our services after changes constitutes acceptance.

Contact Us

CherryGrowth LLC
1940 Haste St, Berkeley, CA 94704 Apartment #B
Email: hello@cherrygrowth.com
Phone: (310) 907-5746